Frequently Asked Questions

Q: Can season passes be used?
A: No. Participation in the festival is a separate event.

Q: My bus needs to be back by 5 pm.  Can I leave the park early?
A: Certainly! You can come and go from the park with your ensembles as you like!

Q: I have to request my check months in advance of the competition.  What if my number of students changes?
A: If you overpay, we will refund you on the spot the day of the contest. Request your check for the maximum number possible - WAY ahead of time.  Payment must be complete on the day of the contest. You will be assigned a time to check out.  No personal checks from parents, please. Cash is never an issue.

Q: We wear uniforms when we perform.  Will there be a place to change clothes?
A:   Yes, our main restrooms include changing areas. We recommend students dry off and throw on their t-shirt and shorts over their swim suits. If you prefer changing, you may meet with your group as early as you like.  Rest assured ensembles will NOT be judged on appearance.

Q: Is my $50 per ensemble entry fee refundable if we decide to cancel our trip?
A: No.

Q: What happens if we have inclement weather?
A: The park is indoors, so weather will never be a problem. 

Q: When will I get detailed information about my competition date and time?
A: Once we have received and processed your entry, you will receive a confirmation email with your performance date and time soon afterwards. If you enter in the spring or summer - you can anticipate having that by Sept. 1.

Q: What grade levels will be attending the competition?
A: All grade levels.  We encourage you to bring your elementary choirs, beginners, 2nd groups and varsity groups.  Everyone can come!

Q: Can parents come to hear our group for free?
A: No.  For safety reasons anyone entering the waterpark must purchase a ticket .

Q: Can our groups hear other groups?
A: In some cases yes - depending on the size.  The performance rooms are small, so there is very little room for large audiences.

Q: What time does the park open and close, and how to we all get in at one time?
A: The park opens to everyone at 10:00 am and closes at 4:00 pm. We'll get you and your students in a swiftly as we can get you checked in.

Q:  I did not give you meal deal numbers originally, but I would like to participate.  How do I do that?
A: Send me an email with your meal deal numbers.  Don’t forget to include all of your friends/family and chaperones too. 

Q: When do you need my final count on meal deals?
A: There is no need to update my when you have minor changes in your numbers. Only update me if they have changed by 20% of your original count… We’re ready for you!

Q: Can I get a refund on my unused meal deals and tickets?
A: Absolutely! We refund you that day!

Q: Are lockers available?
A: Yes. Lockers cost between $8 and $12, depending on the size. 

Q: Remind me, what’s in the meal deal?
A: Choice of hot dog or hamburger, chips, cookie, and drink. It’s a great deal for $8!

Q: No coolers, right?
A: Right!  Sack lunches are okay, however.  Coolers are NOT allowed.

Q: Should we all eat lunch together as a group?
A: Meal deals are served between 11:30 and 1:00.  You can eat together, or as the students choose.

Q: What is the best way to handle my students in the park?
A: Most directors assign chaperones to small groups to travel around in the park.  The chaperones can remind students when they need to gather for dry-off/warm up.  If you do not assign chaperones to smaller groups, the students must keep up with their performance time.

Q: Is there a place in the park for teachers to visit together?
A: No, we want to make sure we have room for all of our groups. But DO enjoy some home made cookies and cold water at check in!

Q: What should teachers wear for the day?
A: We recommend that teachers wear shorts.  Yes!  Even in December!  The waterpark is heated to 80+ degrees to provide a comfortable environment to swimmers.  Dress for summer (even in the winter)!

Q: Do I need to bring an adjudication sheet with me to the contest?
A: No.  We will provide those to the judges for you.

Q: Do I need to bring music for the judges?
A: Yes.  Bring one original score for the judges.  Number each measure for reference.

Q: Where will we dry off and change at the end of our day?
A: In our large restroom / changing rooms.

Q. Will we receive a rating and trophy?
A.  Yes, in the December and April festivals. October and February / March are educational clinics only.

Q. Do we need waivers for chaperones?
A. Yes. Everyone attending.